Click the "Join Now" button on the top right. Enter your phone number, set a password, and verify via OTP. The whole process takes under 60 seconds and you're ready to play.

How do I verify my account?

After registration, go to your Profile → Verification. Upload a clear photo of your national ID (NID) or passport. Verification is usually completed within 24 hours.

I forgot my password. How do I reset it?

On the Sign In page, click "Forgot Password". Enter your registered phone number and you will receive an OTP. Use it to set a new password.

Can I have multiple accounts?

No. 4SIX strictly allows one account per person. Multiple accounts will be permanently banned and balances forfeited. If you have any issue, contact our support team.

How do I update my phone number or email?

Go to Profile → Settings → Personal Info. For security reasons, phone number changes require ID verification. Contact live support if you face any difficulty.

How do I close my account?

Contact our 24/7 live support or send a request via email. Pending withdrawals will be processed before closure. Note that closed accounts cannot be reopened.

What is the minimum deposit?

The minimum deposit at 4SIX is ৳100. There is no maximum deposit limit for most payment methods.

Which payment methods are accepted?

We accept bKash, Nagad, Rocket, Upay, Dutch-Bangla Mobile Banking (DBBL), and bank transfers. Visa and Mastercard are also supported for international users.

How long does a deposit take?

bKash, Nagad, Rocket, and Upay deposits are instant — credited within seconds. Bank transfers may take up to 30 minutes during business hours.

My deposit is not showing. What do I do?

First, wait 5 minutes and refresh your balance. If it still does not appear, go to Support → Submit Deposit Issue with your transaction ID (TrxID) and amount. We will resolve it within 30 minutes.

Are there any deposit fees?

No. 4SIX does not charge any deposit fees. However, your payment provider may apply their own transaction charges.

Is there a deposit bonus?

Yes! First-time depositors receive a 100% Welcome Bonus up to ৳50,000. A minimum deposit of ৳500 qualifies. The bonus is credited automatically — no promo code needed.

What is the minimum withdrawal amount?

The minimum withdrawal is ৳500 for mobile banking (bKash, Nagad, Rocket) and ৳1,000 for bank transfers.

How long does a withdrawal take?

Mobile banking withdrawals (bKash, Nagad, Rocket) are processed instantly — usually within 2-5 minutes. Bank transfers take up to 30 minutes during banking hours.

Why is my withdrawal pending?

Withdrawals require identity verification if not yet completed. Bonus-related funds must meet wagering requirements before withdrawal. Contact support if pending for over 30 minutes.

How do I request a withdrawal?

Go to My Account → Withdraw, select your payment method, enter the amount and your account details, then click Submit. Make sure your account is verified before requesting.

Is there a withdrawal fee?

No. 4SIX processes all withdrawals fee-free. Your payment provider's standard fees may apply on their end.

How many withdrawals can I make per day?

You can make up to 5 withdrawal requests per day. There is no daily limit on the total withdrawal amount for verified accounts.

How do I claim the Welcome Bonus?

Make your first deposit of ৳500 or more and the 100% Welcome Bonus up to ৳50,000 is automatically credited. No promo code required.

What are wagering requirements?

Bonus funds must be wagered 10x before they can be withdrawn. For example, a ৳1,000 bonus requires ৳10,000 in total bets. Sports bets must have minimum odds of 1.50.

Do bonuses expire?

Yes. Welcome bonuses must be used within 30 days of being credited. Daily reload bonuses expire within 24 hours. Unused bonuses are forfeited after expiry.

Can I withdraw bonus money directly?

No. Bonus funds must meet the wagering requirement before they become withdrawable. Your real-money balance is always available for withdrawal without restrictions.

Are there daily or weekly bonuses?

Yes! We offer daily deposit reload bonuses, weekly cashback on losses, and special event bonuses for major cricket and football tournaments. Check the Promotions page for active offers.

What happens if I violate bonus terms?

If bonus abuse is detected (e.g., using multiple accounts or making irregular bets to clear bonuses), the bonus and any winnings derived from it will be voided.

What sports can I bet on?

We offer 300+ sports including cricket (IPL, BPL, Tests), football (EPL, Champions League), basketball, tennis, kabaddi, volleyball, boxing, horse racing, and e-sports.

What types of bets are available?

We offer match winner, over/under, handicap, both teams to score, correct score, first goalscorer, player props, parlays/accumulators, and live in-play betting.

What casino games are available?

Our casino features Live Baccarat, Live Roulette, Teen Patti, Andar Bahar, Blackjack, Slots (1000+ titles), Crash games (Aviator, JetX), and Lottery games from top providers.

What is the Aviator Crash game?

Aviator is a crash game where a multiplier increases from 1x upward. You must cash out before the plane flies away. The longer you wait, the higher the multiplier — but the risk increases.

Is there live betting?

Yes. We offer full in-play betting with real-time odds updates, live match stats, and the ability to bet on individual overs, corners, bookings, and more during live events.

What is the minimum bet amount?

The minimum bet is ৳10 for sports and ৳20 for most casino games. Maximum bet limits vary by event and market — shown on each betting slip.

Is there a mobile app for 4SIX?

Yes! We have native apps for Android and iOS. You can download the Android APK directly from our website. iOS users can find us on the App Store.

How do I download the Android app?

Go to the 4SIX website on your phone, scroll to the bottom and click "Download Android App". Allow unknown sources in your device settings, then install the downloaded APK file.

The app is not installing. What should I do?

Enable "Install from Unknown Sources" in your Android Settings → Security (or Apps & Notifications → Special App Access). If the issue persists, clear your browser cache and re-download.

Can I use the same account on multiple devices?

Yes. Your 4SIX account works across all devices — Android, iOS, and desktop. You can be logged in on up to 3 devices simultaneously.

How do I update the app?

For Android, visit our website to download the latest APK. For iOS, update through the App Store. We recommend enabling auto-updates for the best experience.

Is 4SIX safe and secure?

Yes. 4SIX uses 256-bit SSL encryption for all data and transactions — the same technology used by banks. We are licensed and regulated with full player fund protection.

How do I enable two-factor authentication (2FA)?

Go to Profile → Security → Two-Factor Authentication. Enable it and link your phone number. You will receive an OTP every time you log in from a new device.

What should I do if I suspect unauthorized account access?

Change your password immediately via Profile → Security. Contact our live support to temporarily freeze your account while we investigate. Never share your password with anyone.

How is my personal data protected?

All personal data is stored on encrypted servers with strict access controls. We never sell or share your data with third parties. See our Privacy Policy for full details.

Why was my account temporarily suspended?

Accounts may be suspended for security reviews, suspicious login patterns, or fraud prevention. You will receive an email with next steps. Contact support if you believe it is a mistake.

What responsible gaming tools are available?

We offer deposit limits, wagering limits, loss limits, session time limits, cool-off periods (24h to 30 days), and full self-exclusion. All tools are in Profile → Responsible Gaming.

How do I set a deposit limit?

Go to Profile → Responsible Gaming → Deposit Limits. Set daily, weekly, or monthly limits. Limits take effect immediately. Increasing a limit requires a 48-hour cooling period.

What is self-exclusion?

Self-exclusion blocks you from accessing your account for a chosen period (1 month to 5 years or permanently). During exclusion, you cannot deposit, bet, or receive promotions.

Where can I get help for gambling addiction?

If you or someone you know needs help, contact the Bangladesh National Mental Health Helpline at 16789, or reach out to our Responsible Gaming team at responsible@4six.com. We are here to help.

Can I re-open my account after self-exclusion?

Short-term exclusions (under 6 months) can be lifted after the period expires by contacting support. Permanent exclusions cannot be reversed — this is to protect your wellbeing.

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